Using Authenticated SMTP and SSL

Authenticated SMTP is a security protocol which uses your login information to verify who you are when you send e-mail. This helps us protect our mail server from being abused by spammers and computer viruses, allowing the server to do its work quickly and efficiently. In addition, since the mail server knows who you are, you can send e-mail though it from any dialup or other connection, anywhere. Even the coffee shop.

SSL is an OPTIONAL security protocol which uses encryption to protect your login and other sensitive information between your computer and our servers. While we recommend using SSL to encrypt your connection to the mail server, it is not required. Enabling SSL may cause unnecessary problems authenticating to our servers. If you experience problems authenticating, disable SSL encryption and please notify support about your problem. Be sure to include what e-mail program and version you're using so that we know which programs are not working with our servers.

E-mail Clients

Microsoft Windows

Outlook Express
6.x for Windows
Setup instructions for Microsoft Outlook Express 6.x for Windows.
Outlook XP
Setup instructions for Microsoft Outlook XP/2002/2003.
Eudora 6.x for Windows
Setup instructions for the Eudora 6.x e-mail client for Windows.

Macintosh

Mac OS X Mail
Setup instructions for the Mac OS X Mail client.
Outlook Express
5.x for Mac
Setup instructions for Microsoft Outlook Express 5.x for Macintosh.
Entourage X
Setup instructions and other information for Microsoft Entourage X for Macintosh.
Eudora 6.x for Mac
Setup instructions for the Eudora 6.x e-mail client for Macintosh.

Win / Mac / Other

Thunderbird
Setup instructions for the Thunderbird e-mail client.
Mozilla
Setup instructions for the Mozilla Mail component.
Netscape 7.x
Setup instructions for the Netscape 7.x Mail component.

Contacting Tech Support

Support 612-337-6340 Mon - Fri 8 am - 8 pm
877-337-6340 Sat 11 am - 4 pm
ipHouse 612-337-6337 331 2nd Ave S, Suite 540
Minneapolis MN 55401